A point-to-point transfer checklist helps make the booking summary match the intended journey. Before choosing a vehicle, confirm the pickup and destination addresses, ordered stops, date, time, passengers, luggage and displayed amount.
Enter the exact addresses
Use the full pickup and destination addresses. Include building names, unit or lobby information and postal codes where they help identify the location. Check that the route direction matches the planned journey.
Add stops in the required order
List each intermediate stop in sequence. Review whether every location is included before continuing. If the journey requirements are unclear, check the available journey information on the services page.
Confirm the date and time
Check the pickup date and time, including whether the journey falls before or after midnight. Allow the booking summary to show the same schedule you intend to use.
Count passengers and luggage
Include every passenger and note checked bags, cabin bags, bulky items, child seats or mobility requirements. Compare those details with the passenger and luggage guidance on the fleet page.
Check contact information and extras
Use an email address and telephone number that can receive the booking confirmation and journey communication. Review any selected extras and remove an item that is not required before payment.
Review the final amount
Before card payment, confirm the route, stops, date, time, selected vehicle, extras and displayed amount. Return to the relevant step if a detail is incorrect. Keep the confirmation after completing the booking.
When the journey information is ready, continue to the online booking page. For help with a planned transfer, use the official contact page.
