Flight information can change between booking and travel day. For an airport transfer in Singapore, share the flight number, terminal, scheduled time, pickup date and a reachable contact number, then update the transport team when an important detail changes.
Enter the flight details before booking
Use the airline flight number and scheduled arrival or departure time. Check the date carefully when the flight operates near midnight. Review the airport journey information on the airport transfer service page.
Update a schedule change
If the airline changes the flight time or date, compare the new information with the booking confirmation. Contact the transport team with the booking reference and updated flight details so the planned journey can be reviewed.
Check the terminal information
Confirm the terminal shown by the airline. If a terminal changes after booking, send the updated information before travel. Do not rely only on an older itinerary when the airline has issued a newer one.
Review arrival and departure timing
For an arrival, provide a contact number that will be available after landing. For a departure, review the pickup address and time as well as the flight information. The booking should show the intended date, route and direction of travel.
Keep contact details current
Check that the email address and telephone number entered during booking can receive the confirmation and journey communication. Use the same booking reference when sending an update.
Review the final confirmation
After a change is acknowledged, check the latest confirmation or written response. Keep the route, selected vehicle, extras and displayed amount under review if the journey details change.
Use the online booking page for a new journey. The frequently asked questions explain general booking information, and the official contact page can be used for help with a planned transfer.
